Contact Us
Medical Bill Claim Inquiry Status
1-800-662-5814
M-F: 8 a.m. to 7 p.m. ET
Bill Submission
You can submit your medical bills via mail or fax.
For FL, CA, NJ, TX
PO BOX 14187
LEXINGTON, KY 40512
Fax: 859-258-2239
All other states:
PO BOX 14170
LEXINGTON, KY 40512
Fax: 859-258-2235
What documents do I need when I am submitting my medical bill?
When submitting an original medical bill, it must include:
- Medical bill
- Claim number on each page
- Applicable supporting documents:
- Medical notes
- Invoices
- Itemizations
- W-9
What documents do I need when I am submitting my medical bill for reconsideration?
When submitting a bill for reconsideration, it must include:
- EOR from original bill
- Reason for reconsideration
- Claim number on each page
- Copy of original medical bill
- Corrected or updated medical bill
- Applicable supporting documents:
- Medical notes
- Invoices
- Itemizations
- W-9
